Faiz Mulla is a Certified Product Owner and Business Analyst with over six years of extensive
experience driving innovation, fostering cross-functional collaboration, and enhancing
organizational efficiency. With a Master’s degree in Management Information Systems from San
Diego State University and a Bachelor of Engineering in Information Science from Bangalore
University, Faiz bridges technical expertise with strategic business insight to deliver impactful
solutions in dynamic environments.
As a Product Manager and Business Analyst at the Virginia Department of Social Services, Faiz
has adeptly utilized Agile methodologies and advanced data visualization tools like Tableau to
develop comprehensive dashboards, streamline workflows, and drive data-driven decision-
making. His contributions have consistently led to improved processes, enhanced analytical
models, and actionable insights for stakeholders.
Previously, Faiz held critical roles at esteemed organizations like Bombardier Recreational
Products and Value Vision, where he demonstrated his expertise in requirements elicitation,
data mapping, and process optimization. At Manhattan Associates, he honed his technical
acumen by developing scalable supply chain solutions for major clients such as Nike and
Chanel, emphasizing his commitment to delivering tailored, client-focused innovations.
In addition to his professional accomplishments, Faiz has contributed significantly to the
academic and research community. He has authored research papers on "Strategic Roles of
Product Managers in Agile Teams" and "Utilizing Data Analytics for Strategic Business
Decision-Making and Market Insights," exploring integrating emerging technologies to optimize
complex processes. Furthermore, Faiz has conducted detailed reviews of high-impact research
papers, providing critical evaluations underlining his expertise in emerging technologies and
business analytics. His academic and professional work reflects his dedication to advancing
knowledge and innovation in technology and management.
An advocate for continuous improvement, Faiz holds certifications as a Project Management
Professional (PMP), Certified Scrum Product Owner (CSPO), and Agile BA, which showcases
his dedication to staying at the forefront of industry standards. His technical proficiency spans
various tools and technologies, including Oracle SQL, Python, Tableau, Salesforce, and SAP
ERP.
Faiz’s academic and professional journey is underscored by a passion for leveraging technology
to solve complex problems, enhance operational efficiencies, and drive innovation. His ability to
translate business needs into technical solutions has made him an invaluable asset in various
domains, from government services to global supply chains.
Beyond his professional endeavors, Faiz is committed to lifelong learning and fostering
collaborative environments where creativity and analytical rigor thrive. His pursuit of excellence
and a strong ethical foundation position him as a thought leader and innovator in information
systems and business analysis.

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