Professional Experience
I. Lead AI Initiative at District of Columbia Department of Human Services (DHS)
– Led AI initiatives for the SNAP process and technology improvement grants.
– Played a vital role in identifying use cases for automation using AI and other emerging technologies.
– Chosen by the management to lead these initiatives within three years of joining the Innovation Change Department of DC in mid-2020.
II. Project Support for IBM Watson Health Services, ESDC Project (2018-2019)
– Supported pre-sales and sales teams for the Employment and Social Development Canada (ESDC) project.
– Contributed to winning the project by developing a demo and presenting it to Canadian Federal Government evaluators.
III. Crisis Management for Ontario SAMS Project, IBM Watson Health (2015)
– Managed the Ontario SAMS project, which faced significant challenges post-launch.
– Developed a strategic approach to prioritize and address critical issues, helping the project return to a stable state.
About
As a seasoned Sr. Management Consultant, I bring over two decades of experience in leading transformative projects, particularly in AI and public sector innovation. My roles have spanned transformation consulting, product management, technical program management, and business architecture.
What I bring to the table
With a strong background in both technology and business, I excel at identifying opportunities for process improvement and leveraging emerging technologies to drive efficiency. My ability to navigate complex stakeholder environments and create win-win outcomes sets me apart.
Something about my background
I hold an MBA and a PMP certification, which have been instrumental in my ability to manage large-scale projects and deliver results in high-pressure situations.
A Highlight from my career
Leading the AI initiative at DC DHS within three years of joining the department was a significant achievement, demonstrating my ability to quickly adapt and lead in dynamic environments.
What I commit to as a professional in my respective field of work
I am committed to optimizing the use of AI in the public sector, ensuring that technology serves the needs of communities efficiently and effectively.
Proficiency
– AI and Emerging Technologies in Public Sector
– Crisis Management and Project Recovery
– Stakeholder Engagement and Buy-In Strategies
– Transformation Consulting and Change Management
– Technical Program Management
Demonstrated Professional/Academic Excellence
– Leading AI Initiatives at DC DHS: Successfully identified and implemented AI use cases for process automation, improving efficiency and service delivery.
– Supporting ESDC Project at IBM Watson Health: Played a key role in securing the project by developing and presenting demos that met unique government requirements.
– Crisis Management for Ontario SAMS Project: Managed a high-stakes project recovery, transitioning from crisis mode to stability through strategic prioritization and stakeholder alignment.
– Published papers on AI and emerging technologies
Judging/Reviewing Opportunities Served
Reviewed Papers papers at International Journal of Computer Science and Engineering Research and Development, Journal of Artificial Intelligence & Cloud Computing ISSN-2754-6659 2024
And Journal of Recent Trends in Computer Science and Engineering (JRTCSE) 2024
Vision
I aim to leverage AI to its fullest potential in the public sector, driving innovations that enhance service delivery and improve lives. My vision is to continue leading transformative projects that bridge the gap between technology and human-centric solutions.